Terms and conditions
These pages, their content, their structure, the online reservation service provided on the same and through this website (the “service”) are owned and managed by and are provided for your personal use with non-commercial purposes, governed by the terms and conditions described below.
1.Purpose of the service
Through this website we ( and the affiliated partners [of distribution] ) provide an online platform that allows the structures to promote the individual services, or integrated in a form of package offered for the booking and for the website visitors to make reservations. Making a reservation through you will establish a direct contract relationship (binding in legal terms) with the provider of the selected services from whom you made the reservation. From the moment of the above mentioned reservation you will have to pay a percentage of 20% of the booked services as deposit. We will be just intermediary between you and the structures, passing on the reservation details and send you an e-mail confirmation with the vouchers of the booked services.
Providing our services, we disclose the information that the structures gave us. Although we exercise our service with diligence and attention, we are unable to verify and ensure the accuracy, completeness and the correctness of the information nor we can be considered responsible for any errors (including manifest and typographical errors), any interruption (due to any technical problems (temporary and/or partial), to the repair, to the upgrade or to the maintenance of our website or other) for inaccurate, misleading or untrue information or for the failed delivery.
Our services are available to non-commercial and personal use only. Therefore, it’s not permitted to sell back, use, copy, insert deep-link, monitor (using spider or scrape for example), display, download or reproduce any contents or information, software, products or available services on our website for any kind of activity having a commercial or a competitive purpose.
2.Prices and best rate guarantee
The prices on our website are highly competitives. All the fares published on the website of are intended for the entire stay and they include VAT and all the other taxes (subjected to the exchange rate), if not differently indicated on the website or on the e-mail confirmation.
Our service is free. Unlike many other websites, we won’t charge you fee for the offered service, nor we will charge nothing on the reservation to the rates actually applied. We just ask you to confirm your reservation with a payment of a deposit of 20% of the package/service price you have chosen, then you will pay the rest directly, during your stay, to the accommodation and the companies booked.
To safeguard and to encrypt your credit card information during the booking process, we use the “Secure Socket Layer” (SSL).
In case of fraud or unauthorized use of your credit card by third parts, many banks and companies that provide credit cards assume the risk and they cover all the charges resulting from fraud or unauthorized use. This could involve to debit your card to a deductible (usually corresponding to EUR 50 or the equivalent in your currency). In case the company issued your credit card or the bank will charge you this amount because of unauthorized transactions resulting from a reservation made on our website, we will compensate you for the amount, up to EUR 50 (or the equivalent in your currency). In order to make the compensation, make sure you report the fraud to your credit card provider (in accordance with its rules and its procedures) and to contact us immediately by e-mail (firstname.lastname@example.org). Report as the subject of the e-mail “Credit Card fraud”, providing evidence of the excess changed (eg. Policy of the the issuer of the credit card). This compensation is applied only to reservations that have used the safe server of and just after having verified that the unauthorized use of your credit card results from default or from an act of negligence our side and not from your improper use of a safe server.
Making a reservation you accept and you approve the respective cancellation and no-show norms and any other rules or additional term apply to your reservation or during your stay, including services and/or additional products. The general cancellation and no-show norms are mentioned on our website in the informative pages about our operation, during the reservation procedure and the e-mail confirmation. If you want to check, change or cancel your booking, access you e-mail confirmation and send us request for cancellation of the reservation to the indicated e-mail address. If you cancel your booking before the 48 hours from the arrival date, the paid deposit will be returned, otherwise it will be retained to cover the no-show at the facilities booked.
Before to make the reservation, we recommend you to read carefully the norms relating to cancellation and no-show.
Making a reservation you will consent to receive (i) an e-mail shortly before the arrival date, containing information about your destination and various suggestions and offers (even from third parties, if you have provided the consent) relating to your booking and your destination, and (ii) an e-mail after your stay, with an invitation to express your opinion about the structure and the services used. In addition to the e-mail confirmation for your reservation, to any e-mail notification for changes or cancellation, to an e-mail reminder if you have not completed the booking, to communication regarding the booking (by us or by the accommodations), to invitations to issue a judgment and to any other e-mails expressly required by you, we won’t send you no other message, warning or e-mail (required or not), unless you have no provided to a specific consent.
It being understood the restrictions and the specifications indicated in the cases provided for these terms and conditions and as permitted by law, we would be considered responsible just for direct damages and immediate damages actually suffered, paid or which you went towards, due to a failed observance of our obligations in the respect of the services that we would have to perform. The compensation can be up to the total amount of the cost of your reservation, as set-out in the e-mail confirmation (or for a single situation or for a series of connected events).
However, and for how permitted by law, neither us nor one of our operators, officers, employees, representatives, branches, affiliates, affiliates partners (of distribution), licensees, agents or people involved in the production, sponsorship, promotion or disclosure of the website and its contents, will be held responsible for (i) loss or any punitive, special, indirect or consequential damages, for any loss of production, profits, revenue, contract, for the lesion or the damage to good name and to reputation, for loss of right, (ii) for the inadequacy of (descriptive) information of the structure, (regarding rates, availability and grading) are made available on our website, (iii) for the rendered services or for the products offered by the facilities, (iv) any (direct, indirect, consequential or punitive) damages, for the losses or the costs suffered, paid or which you pandered for, after the incapacity to use or delay of our website, but consequent or related to the use, or (v) for (personal) injuries, death, property’s damages or other kind of damages (direct, indirect, special, consequential or punitive) for the losses or the costs suffered, paid or which you pandered for, for legal actions, errors, breaches, faults (serious), bad intentional administration, omissions, negligence, perjury, civil or objective responsibility, for an illegal act attributable (partly or wholly) to the structures (their employees, directors, officers, agents, representatives or affiliated companies), including the (partial) deletions, the overbooking, the strike, force majeure or any other event beyond our control.
Unless otherwise specified, the software necessary to provide our services, made available or used by our website, and the copyright of contents, of information and of the material displayed on our website are owned of Ippovie Padane Srl, of its suppliers and of its providers.
Within the law, these terms and conditions, and also the provision of our services, will be regulated and interpreted in accordance with Italian law and any dispute arising from these terms, these conditions and from our services will be referred exclusively to the court of jurisdiction of Busto Arsizio (Italy).
The original text in Italian language of these Terms and Conditions may been translate in other languages. The translated version is unofficial and for illustrative purpose only, so without legal value. In case of disputes or incongruity or discrepancy between the Italian text and the translations in other languages of these Terms and Conditions, the Italian text will prevail and it will be the final version. The Italian text is available on our website (by selecting the Italian language) or it will be send upon written request.
In case that any provision of these terms and conditions is invalid, lose validity, is or becomes non-binding, you will continue to abide by all other provisions here established. In this case we will provide to replace that clause with a valid and binding clause, which has an effect as close as possible to the replaced and that agrees you to accept it in the respect of contents and purposes of these Terms and Conditions.
9.What is: Ippovie Padane.it
All our services are provided by Ippovie Padane Srl, a limited liability company subject to the Italian law and with legal head office in Via Milano, 43 21019 Somma Lombardo (VA) Italy, and registered to the Chamber of Commerce of Varese with the registration number 335960
Copyright @2012 - Ippovie Padane